شروط الاستخدام
Terms of use
تُنشر هذه السياسة باللغة الإنجليزية، والنسخة الإنجليزية هي المعتمدة. تواصل معنا إن كان لديك أي سؤال.
Qirthas (qirthas.com) is an online marketplace for books, operated by WE1 New Era Technologies Limited (CIN U47990TN2025PLC181491, GSTIN 33AAECW1568J1Z5), registered office Flat No. 4, A Wing, 6th Floor, Parsn Manere, Old No. 602 / New No. 442, Anna Salai, Greams Road, Chennai 600006, Tamil Nadu, India ("we", "us"). By using the site or placing an order you agree to these terms.
The marketplace
Books on Qirthas are listed and sold by independent publishers ("sellers"). The seller of each book is named on its page. We run the website, take payment on the sellers' behalf, and pass orders to them; each seller packs and dispatches its own books and is responsible for their content, condition and description. We review books before they appear, but we do not edit them.
Islamic books and products only
Qirthas sells only Islamic books and products. Publishers declare, when they apply, that they will list nothing else and nothing that goes against Islamic teachings, and every book is checked by our review team before it appears. We remove any listing that does not meet this standard, and may suspend a publisher who repeatedly breaks it. If you see something that shouldn't be here, please tell us.
Your account
You need an account to order. Give accurate details, keep your password to yourself, and tell us if you think someone else has used your account. You must be 18 or older, or use Qirthas with a parent or guardian.
Prices and payment
Prices are in Indian rupees and include any applicable taxes. Printed books are exempt from GST. Shipping charges are shown at checkout before you pay. Payments are processed by Razorpay; we never see or store your card or bank details. Placing an order holds the copies for 30 minutes while you pay; unpaid orders are released after that.
Orders
An order is accepted when payment is confirmed. If a seller cannot supply a book after you have paid, we cancel that part of the order and refund it in full. An order with books from several sellers arrives in separate parcels.
Cancellations, returns and refunds
See our refunds policy: in short, you can cancel before dispatch, and damaged, defective or wrong books are replaced or refunded.
Use of the site
Don't misuse the site: no attempts to break its security, scrape it in bulk, or use it for anything unlawful. Book descriptions, covers and samples belong to their publishers and may not be copied without permission.
Publishers
Publishers apply through the Sell on Qirthas page; we approve each publisher before its books can appear. Publishers who sell on Qirthas also agree to the commission and payout terms shared with them when their account is set up. They must hold the rights to the books they list.
Liability
We take care to keep the site accurate and available, but we can't guarantee it will always be error-free. To the extent the law allows, our liability for any order is limited to the amount you paid for it. Nothing here limits your rights under the Consumer Protection Act, 2019.
Law and disputes
These terms are governed by the laws of India. Courts in Chennai have jurisdiction, without affecting your right to approach a consumer commission. Please contact us first — most problems are solved quickly.
Grievance Officer: Basheer Firdousi, WE1 New Era Technologies Limited, Flat No. 4, A Wing, 6th Floor, Parsn Manere, Old No. 602 / New No. 442, Anna Salai, Greams Road, Chennai 600006, Tamil Nadu, India. E-mail: support@qirthas.com, phone +91 98412 00682. We acknowledge a complaint within 48 hours and resolve it within one month of receiving it.
We may update these terms; the date below shows the latest version.
Last updated: 4 November 2026
